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Are you accepting new patients?
Yes of course we are, we would love to meet you and help in any way we can.
Do you do Cosmetic Dentistry?
Yes, we have over 19 years of experience with cosmetic restorations. From simply bleaching your teeth to a full arch porcelain makeover we can meet your needs. If the alignment of your teeth needs to be corrected we offer Invisalign. If your case is more advanced we will refer you to an orthodontist for an evaluation.
Do you see children?
Yes, we enjoy working with children. If your child has special concerns we will refer them to the appropriate specialist.
Can I make payments?
The simple answer is yes and no, it depends on what you need. For procedures requiring more than one appointment, the cost of services can be divided by the number of appointments required. In other words if you need a night guard which would require two appointments, you may pay half of your balance the first appointment and the second half when you pick up the night guard. For extensive treatment plans payments can be divided among appointments. We never expect patients to pay for services on a treatment plan in advance. If you are not able to make the necessary payments to complete your treatment we do offer carecredit. For services that require a single appointment, such as a filling, payment is expected at the time services are performed.
Do you accept my insurance?
If we are listed as out of network with your insurance carrier, it may or may not matter. Some insurance companies pay more than our fees, and in some cases there may not be any additional expense to you. In other cases the additional cost for being out of network is very low.
What if I don’t have insurance?
For our patients without dental insurance, we will ask for payment at the time your treatment is initiated. Payment will be required at your initial appointment and we will be happy to help determine what your fees may be prior to your appointment.
How does my insurance work?
For our patients with dental insurance, we will contact your insurance company before your appointment. In most cases they will provide us with basic information about your insurance benefits and give us an estimate of how much of the cost they will cover. Please keep in mind that all insurance companies are different and coverages vary widely. Some insurance companies will not disclose your remaining benefits so it is always important to know how much of your yearly maximum you have used prior to beginning new treatment. Our staff takes great pride in helping our patients maximize their benefits. With your help we will make every effort to help you maximize your insurance benefits.
How can I pay?
We accept cash, personal check, Visa, Master Card, American Express, and Discover. For your convenience we also accept Care Credit. You can apply for Care Credit at http://www.carecredit.com/ or by calling toll free (800) 365.8295.
What kind of fillings do you do?
Most of the fillings we do are done with tooth colored composite. We vary rarely do silver or amalgam fillings.
Do you do implants?
Yes, we restore teeth with implant supported crowns and bridges. We will refer you to an Oral Surgeon or a Periodontist for the placement of the actual implant.
What is your Emergency Number?
During normal business hours call: 210-545-6699 or 210-545-0030
After Hours call Dr. Chaffin at: 210-508-9934
Our goal is to make sure that we meet your dental needs and take care of your family using modern technology and a highly skilled staff.
Copyright © October 28, 2015 Chaffin Family Dentistry. All rights reserved.
